Terms of Service

These Terms of Service ("Terms") are a legal agreement between you or your organization ("Client," "you") and Yveloxy ("we," "us," "our"), an AI-first software company based in Karachi, Pakistan.

By signing a proposal, paying an invoice, or otherwise engaging Yveloxy for AI Automation, AI Chatbot Development, EdTech Solutions, Digital Employee Solutions, Web Development, Mobile App Development, Computer Vision, Natural Language Processing, or any related service, you agree to be bound by these Terms.

Yveloxy designs and builds custom AI and software solutions, including but not limited to AI agents and automation, chatbots, EdTech platforms, websites, mobile apps, and computer vision / NLP systems. The exact scope, deliverables, and timeline for your project are defined in a written proposal or SOW before work begins.

We do not guarantee a specific business outcome (such as revenue, lead volume, or user growth) from any solution we build, since outcomes depend on factors outside our control — including how the solution is used, marketed, and maintained after delivery.

Any "starting from" price shown on our website, in marketing material, or in casual conversation is an indicative estimate only, based on a typical, simple version of that service. It is not a binding quote.

If your requirements change significantly after a proposal is signed, we will discuss and agree on any price adjustment with you in writing before proceeding.

Unless otherwise agreed in writing:

• Projects typically require an upfront deposit before work begins, with the remaining balance due at agreed milestones or on completion.
• Invoices are payable within the timeframe stated on the invoice. Late payment may pause active work until the balance is settled.
• Ongoing services (hosting, maintenance, support retainers) are billed on a recurring basis as agreed in your SOW.
• All prices are quoted exclusive of any applicable taxes, bank charges, or payment-processor fees unless stated otherwise.

Upon full and final payment, ownership of the custom deliverables built specifically for your project (source code, designs, and content created for you) transfers to you, except for any pre-existing tools, frameworks, libraries, or internal components Yveloxy reuses across projects — these remain our property and are licensed to you for use within your delivered solution.

To deliver on schedule, we rely on you to:

• Provide timely feedback, approvals, and any content, credentials, or access needed for the project.
• Ensure you have the legal right to any content, data, or branding you ask us to use.
• Review deliverables and raise concerns within the review window stated in your proposal.

Delays caused by missing input from your side may extend the agreed delivery timeline accordingly.

We treat your business information, data, and project details as confidential and will not disclose them to third parties except as needed to deliver the service (e.g., hosting providers) or as required by law. A mutual Non-Disclosure Agreement (NDA) can be signed on request before any sensitive information is shared.

We warrant that deliverables will substantially match the agreed scope at the time of handover. Any bug-fix window or post-launch support period is stated in your proposal; beyond that window, further support, new features, or maintenance are billed separately unless covered by an active support retainer.

To the maximum extent permitted by law, Yveloxy's total liability arising from any project is limited to the amount you actually paid us for that project. We are not liable for indirect, incidental, or consequential damages, including lost profits or lost data, arising from the use of a delivered solution.

Either party may terminate an active project with written notice, as detailed in the proposal. If a project is terminated partway through, you are responsible for paying for all work completed up to the termination date, and we will deliver whatever work-in-progress has been paid for.

These Terms are governed by the laws of Pakistan. Any dispute that cannot be resolved informally will be subject to the exclusive jurisdiction of the courts of Karachi, Pakistan, regardless of where the client is based, unless a signed SOW states otherwise.

We may update these Terms from time to time to reflect how we work. Changes apply to new engagements from the date they are posted here; they do not retroactively change the terms of a project you already signed off on.

Questions about these Terms or an active proposal? Reach out any time: